2009年6月1日 星期一

Session Two: Assignment One answer

Which departments within the company are integrated within the Order-to-Delivery process ?

1)Department:

Sale , warehouse

Which steps are included in the Order-to-Delivery process ?

2) received the customer order , enter the item in the sale order into the ERP system to update the real-time information the other department .

Check the item storage , and delivery the right item to the customer by suitable transportation system . online checking the state of the product delivery .

What factors would you consider when deciding whether ERP is suitable or not for a small business ?

3) in sale part ,each product must be union code which can be identify by the ERP system ,create the customer code with a relation such as the first letter of company name and enter all the customer information into the database of the ERP as the name of the company ,the contact person , telephone , E-mail address , the delivery address , the credit limit or the effective period etc. if the information is incorrect . there will be get in trouble to the following department which is account and shipping .

There is the union sale order code which check by the factory colleague, before PO no may be the same .

We also need to plan the streamline before launch the progress

And it is not suitable to use ERP system in a small business .

Budget is the main important factor to small business . ERP may spent 50 thousand to build up a simple system . and if they are small trading business or just few product selling which also no need to spent the resource to do the ERP .Or if the company are providing service which also no need the ERP system

On the other hand , if the business need the real-time information and the faster respond to the customer or always check the past record by the customer or the product .ERP system will achieve the profitable goal more easy

1 意見:

Jenny N Lim 提到...

You've made a good point that cost of the software may be too high for SMEs. But if they want data to be more consistent (for example, all offices must use the same customer code to refer to the same customer) or they need real-time monitoring and coordination of work, then they may be willing to invest in this type of software.

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